FAQ


What if I don’t like my results? Can I take it over again and get a better score?

There’s nothing to dislike about the KOLBE™ results. There’s no competition or high or low score. No one has a better result than you have. Yes, you could take the assessment again, but it won’t change anything. There’s a 90+% chance you’ll get the same result.

How by answering 36 questions in 20 minutes that I’m going to know how I instinctively behave? That sounds questionable.

It only takes a minute to determine your blood type. Your conative self is much the same. It doesn’t change over time. It’s all about asking the right questions. What you don’t see are the thousands of questions that the KOLBE™ research culled out to get it right”.

How can you help me if you lack knowledge of my business?

It’s not necessary for me to know the ins and outs of your business. You already know that. It’s the knowledge and experience that I bring outside of your business that makes me valuable.

Has all this KOLBE™ assessment stuff been vetted by an independent third party?

Yes. Institutions like Arizona State University, University of Chicago School of Business, University of Arizona, the U.S. Air Force, NASA, Microsoft, Intel, IBM, J.P. Morgan and Verizon have all participated in a vetting process for the KOLBE™ assessments.

Can you guarantee me the results I want?

No. You’ll need to work for the results you want. The service I provide doesn’t automatically “do” anything except give you additional knowledge. It’s how you choose to apply that knowledge that will make the difference.

How long does it take to go through your assessment process? Am I being asked to commit to a lengthy professional engagement?

My approach is to take all the time necessary, but only the time necessary. If you’re a firm of 10 or less it won’t take long. If you have a larger management group it will take longer. And if you have management groups within your organization, It would take more time.

I do end of the year evaluations with everyone in my organization and everyone seems happy. Am I missing something?

Possibly. According to a Gallup poll taken in 2017, 85% of the responders expressed significant job dissatisfaction. It’s really hard for someone to communicate to their direct report that they're not happy with their position. It could be time to take a different approach.

We have the best training programs in our field. Why would I need anything else?

I’m a huge supporter of training and education. I help make sure that you’re sending the best person to the right training/educational program so you get the maximum benefit from your investment.

Is there a reason I can’t do what you do in-house?

Not necessarily. However, there are pitfalls with in-house initiatives.In-house employees will likely lack the experience and focus of an outside consultant. So while you will get the data, you will not get the insight into the information you need to make the best decisions. Adding additional responsibilities to existing HR staff could cause added stress to those assigned with this responsibility.

So you’re telling me that if I don’t know this conative aspect of myself, I don’t know who I am or who I’m working with?

Without the conative information, you’re playing with a partial deck of cards. It makes it rather hard to achieve the objective.

What should I expect if I hire your service?

Please remember I’m offering you information. This is a partnership. You’ll get out of the service what you’re willing to put into it. I’ll provide you with fresh insight into your business. You’ll be equipped with increased knowledge of behaviors of your workforce, how to effectively realign tasks and responsibilities and how to make more efficient decisions regarding new hires, expansion and where to make personal reductions.

It sounds like you could get expensive, am I right?

I think it’s important to distinguish between expense and investment. Expenses are necessary. Investments either show returns or they don’t. I’m not a roll of toilet paper or a light bulb. My services are an investment and I fully expect that they will show you a handsome return. However, I cannot control what you do or don’t do with the information I provide. That’s up to you. You can’t save your way to success. Your greatest expense in business is the money you don’t make.

Can I go to the KOLBE™ website and take the assessments?

Yes. Here’s what you’ll get. The results and an accompanying report on your conative self along with a pre-recorded narrative about how you initiate action. What you won’t, that I provide, is the ability to ask questions without paying additional costs. It’s like getting all the ingredients to bake a cake, but without the recipe to make it. The assessment is great in and of itself; in the end, it’s how you apply the information that makes the difference. That’s why KOLBE™ certifies folks like me. Together, we’ll create your recipe.

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